FAQ

Are you able to supply discounts?

We are able to supply a discount if a certain quantity is ordered. Please contact us to find out what quantities are needed to offer discounts.

How long does it take for my order to be made? 

Please allow 8-10 weeks to manufacture your order. Please note all products are made to order and currently made in batches to reach our price point. Lead time is based on manufacture once our minimum batch threshold is met.

Can I get my product made faster?

This is possible but our main delay is due to working in batches to reach lower pricing. Our manufacturer is able to make a single piece to order but this will incur higher cost. Please get in touch to find out more.

What can I do if I'm unhappy with my order

If you are unhappy with your purchase, under Distant Selling Regulations you can return the items to us within 14 days of receipt of your goods for a full refund (excluding postal charges). 

Items should be unused, returned in their original packaging and in a fully resalable condition. If the item is damaged, please send an email to bmh.commissions@gmail.com including photographs and videos as evidence of the damage.

Domestic and International shipping rates and estimates

Prices vary dependant on location. Please get in touch to get a quote. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country.